Returns and Refunds Policy
Last updated: October 13, 2019
Thank you for shopping at Ivan Edgardo Photography.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 3 days
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing to:
Ivan Edgardo Photography
669 Jefferson ST NE
Washington, DC 20011
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Ivan Edgardo Photography .
If you received a damaged product, please notify us immediately for assistance.
Except when required by law, paid Subscription fees are non-refundable.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone: (202) 867-7184