Returns and Refunds Policy

Last updated: October 13, 2019

Thank you for shopping at Ivan Edgardo Photography.

 

If you are not entirely satisfied with your purchase, we're here to help.  

 

Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

To be eligible for a return, please make sure that:

 

  • The product was purchased in the last 3 days

  • The product is in its original packaging

  • The product isn't used or damaged

 

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

 

Ivan Edgardo Photography

669 Jefferson ST NE

Washington, DC 20011

 

Shipping charges

 

Shipping charges incurred in connection with the return of a product are non-refundable.  You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Ivan Edgardo Photography .

 

Damaged items
 

If you received a damaged product, please notify us immediately for assistance.

Subscriptions

Except when required by law, paid Subscription fees are non-refundable.

 

Sale items

 

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

 

Digital products

 

We do not issue refunds for digital products once the order is confirmed and the product is sent.  We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

 

Contact us

 

If you have any questions about our Returns and Refunds Policy, please contact us:

 

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Washington, D.C. | info@ivanedgardophotography.com | 202-867-7184 
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